Front Office Assistant

Every OSF HealthCare employee is a Mission Partner, serving the people of our communities with “the greatest care and love.” Throughout our health system, which includes 17 hospitals and more than 150 clinical care sites, core Values such as Justice, Compassion and Integrity support our work together as we live the Mission.

The Front Office Assistant provides exceptional customer services throughout their interaction with patients, families and their support systems. They are the face of the office and their interaction with the patient/family is important in creating a patient-first environment. This creates an excellent first impression of OSF’s services to patients, families and other external customers over the phone or in person.

Benefits:

• Medical, dental and vision insurance
• 401k
• Supplemental life insurance
• Paid time off

Responsibilities:

• Performs a variety of reception/clerical duties in a medical practice front office and adheres to department guidelines for scheduling and registration.
• Works collaboratively with patients, providers, office staff and insurance companies to ensure that patient needs are met.
• Communicates with insurance companies to determine patient benefits, completes prior-authorizations, and is responsible for incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients.

Requirements:

• Education - High school or GED equivalent
• Customer service experience.
• Typing, filing, telephone skills
• Basic Microsoft application basic proficiency
• Excellent Customer Service skills

**CHAT with one of our recruiters LIVE on 6/5. Copy this link to Register:**

https://app.recruitvirtual.com/events/chicagoland-diversity-job-fair-5-2026

Candidates will be considered for this position whether or not they attend the job fair.

Don’t miss this opportunity to meet Virtually with companies hiring in the Chicagoland area.

CHICAGO DIVERSITY VIRTUAL JOB FAIR
Friday, June 5, 2026
10am-12pm

Pre-Register to be ready to log in and participate on the day of the Job Fair. You will receive timely reminders and instructions for the day of the event.

COMPLETE YOUR REGISTRATION and upload your RESUME at the following LINK:
https://app.recruitvirtual.com/events/chicagoland-diversity-job-fair-5-2026

Remember, the best way to be considered for a position is to join the event and interact with the hiring managers via chat or video. Plan to attend this VIRTUAL ONLINE EVENT! (Candidates will be considered for this position whether or not they attend the job fair.)