Data Entry & Service Coordinator

We are looking for a highly organized and detail-oriented Data Entry & Service Coordinator to join our team. This role is central to our daily operations, ensuring that our work order management system is accurate, up-to-date, and aligned with our clients' expectations. You will be responsible for the full lifecycle of a work order—from initial data entry and monthly scheduling to supporting our accounting and sales departments.

The ideal candidate thrives in a fast-paced environment, possesses excellent technical skills, and understands the importance of precision in service delivery and billing.

Key Responsibilities

• Work Order Management: Efficiently enter and manage data within our work order system, including client information, labor hours, and job costs.
• Scheduling & Tracking: Maintain and monitor service frequencies and responsibilities to ensure all client obligations are met on time.
• Monthly Operations: Generate and print comprehensive work order batches at the start of each month to guide the service team’s schedule.
• Cross-Departmental Support: * Work closely with the Sales Team to ensure new work orders accurately reflect client contracts and expectations.
  • Support the Accounting Department by providing detailed reports on labor hours and billing data for monthly invoicing.
• Documentation: Handle the printing and distribution of all necessary work order documentation for field staff and internal records.

Qualifications & Skills

• Technical Proficiency: Strong knowledge of Microsoft Office Suite (Excel, Word, and Outlook/Email) is essential.
• Typing Speed & Accuracy: Fast and efficient typing skills with a focus on "right-the-first-time" data entry.
• Attention to Detail: Ability to spot discrepancies in labor hours, job costs, or service frequencies.
• Communication: Strong verbal and written communication skills for collaborating with sales, accounting, and clients.
• Organizational Skills: Ability to manage high volumes of data and meet strict monthly deadlines.