Logistics/ Dispatch Coordinator

Job Description

About the Company

Great family, privately held industrial materials company (50+ years in business) serving heavy manufacturing customers with both domestic and international operations. Operating within a complex supply chain environment, supporting customers across logistics, operations, and delivery functions. Success depends on strong coordination, accurate data, and consistent execution from order through delivery and billing. Focused on building scalable processes and delivering a high level of service to our customers. Close team environment with strong visibility to leadership. Ideally seeking someone comfortable in fast-paced logistics environments, who's good with clients and interested in growing with the company.

Position

- Dispatcher/ Logistics Coordinator

• Location: Tampa, FL (4:1 hybrid schedule)

• Reports To: Director of Supply / FP&A

Position Summary
Role is focused on complex logistics execution across multiple transportation modes- coordinating shipments from origin through final delivery across truck, ocean, warehousing, and some rail/intermodal activity. Strong emphasis on shipment visibility, issue resolution, cross-functional coordination, and handling time-sensitive operational challenges.

• Manage complex logistics execution across multiple transportation modes and supply

chain touch-points.

• Coordinate shipments from origin through final customer delivery.

• Maintain visibility across truck, rail, ocean, port drayage, warehouse, and transfer

operations.

• Handle high-priority and abnormal shipments in fast-paced operational environments.

• Serve as a key operational bridge between: Dispatch, Rail, Operations, Warehousing,

Customer Operations, and Finance leadership.

Key Responsibilities

- End-to-End Logistics Coordination

• Coordinate shipments from origin to final customer delivery.

• Manage logistics execution across:

• Truck transportation

• Rail transportation

• Ocean freight

• Port drayage

• Warehousing

• Monitor shipment progress through all transportation legs.

• Maintain shipment visibility and execution accuracy.

- Refractory Container Logistics Management

• Coordinate refractory shipments originating in Mozambique.

• Track container loading, vessel departures, ocean transit, port activity, and warehousing.

• Coordinate final customer delivery.

• Resolve delays and transportation disruptions.Complex & Abnormal Shipment Coordination

• Manage multi-leg and multi-modal shipments.

• Coordinate emergency or time-sensitive shipments.

• Handle abnormal transportation issues and customer requests.

• Coordinate warehouse transfers and supply point movements.

• Ensure operational continuity during disruptions.

- Rail Coordination Support

• Support the Supply/Rail team with shipment visibility and coordination.

• Assist with rail-to-truck transitions.

• Coordinate inventory movement timing.

• Support transfer execution alignment.

• Help resolve logistics bottlenecks.

- Service & Quality Coordination

• Work cross-functionally with Operations, Rail, Warehousing, and Customer Operations.

• Resolve delivery issues, service disruptions, product handling concerns, and customer

execution issues.

• Ensure problems are addressed quickly and permanently.

- Shipment Visibility & Risk Escalation

• Monitor active shipments daily.

• Identify and escalate shipment delays, inventory shortages, port congestion,

transportation disruptions, and service risks.

• Communicate risks proactively to leadership and internal teams.

Qualifications

- Required Experience

• 4+ years of logistics, dispatch, transportation, or supply chain experience.

• Experience coordinating complex or multi-modal shipments.

• Experience with truck, rail, warehousing, or container logistics.

• Experience working in fast-paced operational environments.

- Preferred Experience

• Ocean/container logistics experience.
• Port and drayage coordination.

• Rail shipment coordination.

• Industrial, manufacturing, or refractory supply chain experience.

• Business Central or ERP experience.

- Required Skills

• Strong organizational skills.

• Excellent communication skills.

• Problem-solving and decision-making ability.

• Ability to manage multiple priorities simultaneously.

• Strong operational coordination skills.

• Ability to work cross-functionally.

Compensation

• Base Salary: $70,000 – $75,000

• Bonus: 5% – 10% performance-based

• Comprehensive benefits package

Why Join Us

• Play a critical role in a growing and dynamic supply chain organization.

• Directly impact logistics execution, customer service, and operational coordination.

• Work closely with leadership on high-impact logistics operations.

• Gain exposure to truck, rail, ocean, warehouse, and customer delivery environments.