Receptionist

We are looking for a detail-oriented Receptionist to support a busy transportation organization in Cincinnati, Ohio. This Contract position will serve as the first point of contact for callers and visitors while providing dependable administrative support across the office. The ideal candidate is organized, service-minded, and comfortable balancing front desk responsibilities with mailroom, documentation, and general clerical tasks.

Responsibilities:
• Welcome guests and direct them to the appropriate department or staff member in a courteous and efficient manner.
• Answer incoming phone calls, record call details accurately, and route inquiries to the correct internal contacts.
• Receive, sort, and distribute mail, packages, and deliveries to ensure timely handling across departments.
• Maintain the mailroom and support day-to-day front office operations with strong attention to organization.
• Perform clerical work such as filing, document preparation, and general administrative recordkeeping.
• Capture and document customer concerns or complaints clearly and forward them for proper follow-up.
• Prepare and print badges or passes as needed for visitors, staff, or authorized personnel.
• Assist with additional administrative assignments and special projects based on business needs.• Prior experience in a receptionist, front desk, or administrative support role.
• Ability to manage a high volume of incoming calls while maintaining professionalism and accuracy.
• Strong organizational skills with the ability to handle mail, filing, and multiple routine office tasks.
• Clear written and verbal communication skills for interacting with visitors, customers, and internal teams.
• Experience documenting information carefully, including call logs and customer issues.
• Proficiency with standard office equipment and basic computer applications.
• Dependable attendance and the ability to work effectively in a fast-paced office environment.