Heloc Loan Processor

We are looking for a detail-oriented Heloc Processor to support a non-profit organization in Boston, Massachusetts on a Contract basis. This role focuses on managing home equity line and consumer loan files with accuracy, timeliness, and strong compliance awareness. The ideal candidate brings hands-on mortgage processing experience and is comfortable working with lending platforms such as Fiserv Portico, and LendingQB in a fast-paced environment.

Responsibilities:

• Review HELOC, consumer, FHA, and conventional loan files to confirm completeness, accuracy, and adherence to program guidelines before submission.

• Coordinate with borrowers, loan officers, underwriters, and third-party partners to collect required documentation and keep files moving efficiently.

• Enter, update, and maintain loan information across systems including Fiserv, Portico, and LendingQB while preserving data integrity.

• Prepare loan packages for underwriting by organizing supporting documents, identifying missing items, and resolving file deficiencies promptly.

• Monitor application pipelines and follow up on outstanding conditions to help ensure loans progress within established timelines.

• Apply DU and LP findings to support file readiness and align documentation with underwriting expectations.

• Communicate status updates clearly to internal stakeholders and assist in resolving processing issues that may affect closing schedules.

• Support operational workflow changes or platform-related process updates as needed within the processing function.

• At least 1 year of experience in mortgage or consumer loan processing.
• Working knowledge of HELOC processing and familiarity with FHA and conventional loan products.
• Experience using Desktop Underwriter (DU) and Loan Prospector (LP) in a lending environment.
• Proficiency with Fiserv, Procore, and LendingQB, with LendingQB experience required.
• Strong attention to detail and the ability to manage multiple loan files with accuracy.
• Understanding of loan documentation, compliance requirements, and standard processing timelines.
• Effective written and verbal communication skills for coordinating with cross-functional teams.