Medical Receptionist

Medical Receptionist – Pediatric Office

We are seeking a friendly, organized, and professional Medical Receptionist for a busy pediatric office. This role is ideal for someone with front desk experience in a high-volume medical setting who enjoys working with children, families, and clinical staff in a fast-paced environment.

Responsibilities

• Greet patients and families warmly and manage front desk operations in a professional manner.
• Check patients in and out, verify demographics, and update insurance and registration information.
• Schedule and confirm appointments using an EMR and practice management system.
• Answer and route incoming calls, respond to patient inquiries, and provide excellent customer service.
• Assist with referral coordination, patient forms, and general administrative support as needed.
• Maintain accurate records, handle confidential information, and ensure HIPAA compliance.
• Support smooth patient flow by communicating with clinical staff and assisting with day-to-day office needs.
• Keep the reception area clean, organized, and welcoming for pediatric patients and families.

Qualifications

• Graduate of an accredited Medical Office Administration program preferred
• 1–2 years of experience as a Medical Receptionist in a high-volume physician practice.
• Proficiency with EMR and practice management systems.
• Knowledge of medical terminology.
• Strong customer-service, communication, and organizational skills.
• Ability to multitask, stay detail-oriented, and work well in a fast-paced environment.
• Prior experience in a pediatric or medical office setting preferred.
• High school diploma or equivalent.