Pharmacy Technician 170515

NOW HIRING!! A-Line is seeking detail-oriented and customer-focused Pharmacy Technicians to join a growing Pharmacy Operations team in Cary, NC. This role is ideal for candidates who thrive in a fast-paced healthcare environment and are passionate about supporting patients through high-quality customer service.

This is a temporary-to-permanent opportunity for individuals who consistently meet performance metrics and attendance expectations.

Pharmacy Technician – Cary, NC
Pay: $22/hour
Schedule: Full-Time | Temporary-to-Permanent Opportunity

Schedule

• Training Schedule: Monday – Friday, 9:00 AM – 6:00 PM (onsite)
• Permanent Schedule: Monday – Friday, 11:30 AM – 8:00 PM
• Possible rotating Saturdays once per month with a weekday off
• Hybrid schedule may become available after 90–120 days based on attendance and performance

Work Environment

• Onsite during training and initial employment period
• Hybrid eligibility available after performance expectations are met
• Onsite gym available
• Holidays off (unpaid)

Key Responsibilities

• Handle inbound and outbound pharmacy-related calls
• Schedule medication refills, deliveries, and payments
• Provide prescription status updates and general account support
• Route calls to appropriate pharmacy or clinical personnel when needed
• Maintain accurate patient profiles and documentation
• Process medical claims and update progress notes
• Verify insurance information and provide invoice copies upon request
• Address patient concerns with professionalism and empathy
• Escalate adverse events or product complaints to clinical staff
• Support overall pharmacy workflow and customer satisfaction initiatives

Qualifications

• Active Pharmacy Technician registration required
• High School Diploma or GED required
• Associate degree preferred
• At least 1 year of call center or customer service experience preferred
• Strong computer and Microsoft Office skills
• Excellent verbal and written communication skills
• Professional phone presence and strong attention to detail
• Ability to multitask in a fast-paced environment
• Medical office, pharmacy, or medical terminology experience is a plus
• Medical claims experience is a plus

If you are looking for an opportunity to grow within a pharmacy operations environment while making a positive impact on patient care, we encourage you to APPLY NOW!!

Dan Lupo / A-Line Staffing