Administrative Assistant

We are looking for a dependable Administrative Assistant to support daily operations for a Long-term Contract opportunity in California. This role is ideal for someone who combines strong computer proficiency with a customer-focused approach and is comfortable handling in-person errands throughout the surrounding neighborhood. The position will help keep office and tenant-related administrative activities organized while supporting responsive service and smooth day-to-day coordination.

Responsibilities:
• Provide administrative support for daily office activities, including document handling, record upkeep, and general coordination of routine tasks.
• Deliver attentive customer service when assisting tenants, staff, and visitors, ensuring questions and requests are addressed promptly and courteously.
• Complete local operational errands such as mail pickup and delivery runs within the area while maintaining awareness of surroundings.
• Maintain organized files and accurate service documentation, including creating, updating, and archiving records as needed.
• Assist with scheduling, meeting coordination, and preparation of materials to support team communication and workflow.
• Help coordinate rent-related paperwork, benefits-related documentation, and other administrative processes tied to tenant support services.
• Support building operations by helping track unit concerns, inspection follow-up items, and other property-related administrative needs.
• Respond calmly during urgent tenant situations by relaying information quickly, supporting de-escalation efforts, and connecting staff with needed resources.
• Work closely with internal teams and external service providers to ensure requests, referrals, and follow-up actions are completed in a timely manner.• Strong computer skills with the ability to learn and use administrative and workforce systems effectively.
• Demonstrated customer service experience with clear, respectful, and attentive communication.
• Comfortable traveling on foot in the Tenderloin neighborhood to complete mail runs and other assigned tasks.
• Ability to manage multiple priorities, stay organized, and maintain accuracy in a fast-paced environment.
• Experience maintaining confidential records and handling sensitive information with discretion.
• Capable of working collaboratively with staff, tenants, and outside partners from diverse backgrounds.
• Reliable judgment, strong workplace conduct, and the ability to remain composed in challenging situations.