Senior Manager User Support Services, Des Plaines and Help Desk - Oakton College

Location: Des Plaines, IL Category: Staff Job Type: Full Time Staff Posted On: Thu May 28 2026 Job Description:

Basic Function and Responsibility

The Senior Manager of User Support Services, Des Plaines and College IT Help Desk is the lead in managing and coordinating support of Oakton's technology services and on-campus events at the Des Plaines campus. This position is the authoritative resource on technology support at our Des Plaines campus, and for all Help Desk Services. The Senior Manager oversees IT Help Desk operations and provides leadership in user-focused customer support. The Senior Manager builds and leads a knowledgeable and responsive team to...