Plumbing Scheduler / Dispatch Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$18 - $25 per hour |
|---|---|
| Hours | Full-time |
| Location | Clearwater, Florida |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $3.7 per hour more than the average pay for similar jobs in your area.
$13.52
$17.8
$21.50
$25.56
About this job
Job Description
Job Description
Join a Growing Plumbing Company That Values Organization, Customer Service, and Teamwork
We are seeking a highly organized and detail-oriented Plumbing Scheduler / Dispatch Coordinator to manage incoming work orders, schedule technicians, communicate with customers, and help keep our daily operations running efficiently.
This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage multiple priorities throughout the day.
Responsibilities
- Answer incoming calls and emails from customers, property managers, and vendors
- Schedule and dispatch plumbing technicians efficiently
- Coordinate appointments with residents, tenants, and property managers
- Enter and manage work orders within our scheduling software
- Monitor technician schedules and adjust routes as needed
- Provide status updates to customers and clients
- Follow up on open work orders and ensure timely completion
- Communicate with technicians regarding schedule changes and job updates
- Maintain accurate notes and documentation
- Assist with estimates, invoicing, and administrative support as needed
- Ensure all client portals are updated with current job statuses
Qualifications
Required:
- Previous scheduling, dispatching, or customer service experience in a skill trade (NOT MEDICAL)
- Strong phone and communication skills
- Excellent organizational and time management abilities
- Ability to multitask in a fast-paced environment
- Strong computer skills including Microsoft Office and Google Workspace
- Professional and positive attitude
- Reliable attendance and punctuality
Preferred:
- Plumbing, HVAC, construction, restoration, or home services industry experience
- Experience with Kickserv, ServiceTitan, Housecall Pro, or similar software
- Property management maintenance coordination experience
What We're Looking For
The ideal candidate:
- Thinks ahead and stays organized
- Can handle multiple phone calls and emails simultaneously
- Maintains professionalism under pressure
- Has strong attention to detail
- Takes ownership of their work
- Works well with both customers and field technicians
Compensation & Benefits
- Competitive pay based on experience
- Paid holidays
- Paid time off
- Opportunities for advancement
- Stable, year-round employment
- Supportive team environment
Schedule
- Full-Time
- Monday – Friday
- Day Shift
- No Nights or Weekends
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1264471264 Posted: 2026-06-06 Job Title: Plumbing Scheduler Dispatch Coordinator
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