Entry Level Customer Retention

Schedule: Monday–Friday, 10:00 AM – 7:00 PM EST
Hours: Full-time (40 hours/week)
Start: Immediate hire

Compensation: $16–$18/hour + performance bonuses and incentives (up to $110/week)

Role Overview

Make outbound calls to members regarding pending account terminations with the goal of retaining customers and resolving account status. You will follow a structured call process in a performance-driven environment.

Requirements

• Full-time availability (40 hours/week)
• Must pass background check
• Strong phone presence and communication skills
• Goal-oriented, reliable, and self-motivated
• Bilingual preferred but not required (English & Spanish)

Why Join

• Competitive hourly base pay + weekly performance bonuses
• Supportive in-office team environment
• Immediate start available
• Clear structure and expectations

How to Apply

Schedule your interview here:

https://calendar.app.google/CtRnQUxr66Gg4jhn7