Customer Service Representative

Position: Customer Service Representative

Industry: Elections Office

Assigned Work Location: Tampa, FL 33619

Pay Rate: $18/hr.

Hours: Monday to Friday 8:00am – 5:00pm

Top Reasons You Want to Work as a Customer Service Representative for the Elections Office:

• Great team environment
• Medical Benefits
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Long Term Disability
• PTO
• Holiday Pay

Customer Service Representative Responsibilities:

• Processes voter record changes and updates
• Responds to voter inquiries via phone, email, and face to face
• Provide excellent customer service
• Other duties as required

What will you need as a Customer Service Representative?

• 2 years direct customer services/call center experience or an Associate’s Degree from an accredited two-year degree granting college or university
• Working knowledge of general office practices and procedures
• Ability to use a computer and adapt to software programs
• Ability to type efficiently with attention to detail when entering data
• Ability to speak, read and write English effectively
• Ability to multitask between various job duties
• Available to work extended hours, including weekends and overtime when necessary
• Ability to sit for an extended period of time
• Ability to work in a team environment towards a common goal
• Customer service experience
• Bilingual English and Spanish is a plus