Customer Relations Specialist - Dental
•Today
| Verified Pay check_circle | Provided by the employer$17.89 per hour |
|---|---|
| Hours | Full-time |
| Location | Marceline, Missouri |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$14.42
$17.89
$28.84
About this job
Job Description
Job Description
Description
Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.
Key Responsibilities
Requirements, Skills, Knowledge and Expertise
This Role Is a Great Match for Someone Who:
Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.
Schedule: Monday - Thursday 7:15am-4:45pm, Friday 7:15am-11:15am.
Schedule: Monday - Thursday 7:15am-4:45pm, Friday 7:15am-11:15am.
Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.
As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.
This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.
This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.
Key Responsibilities
- Greet patients and provide excellent customer service at every visit
- Manage appointment check-in/check-out, including verifying insurance and demographics
- Collect co-pays and complete necessary paperwork
- Answer phones, direct messages, and assist with scheduling
- Keep the front office and waiting areas organized and welcoming
- Enter data accurately into electronic health records (EHR)
- Travel to nearby clinic locations as needed
- Maintain strict patient confidentiality and follow HIPAA guidelines
Requirements, Skills, Knowledge and Expertise
- High School/GED preferred
- At least one year experience in customer service required
- A valid driver's license and agency established minimum automobile coverage required
This Role Is a Great Match for Someone Who:
- Possesses strong communication and organizational skills
- Is comfortable in a high-traffic, patient-facing role
- Is detail-oriented with basic computer and data entry skills
- Willing to travel locally between clinic sites if needed
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Full-time Jobs Part-time Jobs Posting ID: 1265021179 Posted: 2026-06-04 Job Title: Customer Relation Specialist
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