Sr. HR Operations Analyst

Job Description

Overview

The National Federation of Independent Business (NFIB), the nation's largest small business advocacy organization, is looking to hire a Sr. HR Operations Analyst to join it's Nasvhille, TN based HR Team.

Responsibilities

HR Process Ownership & Optimization (Primary Focus)

• Support and continuously improve HR operational processes across the employee lifecycle, including hiring, onboarding, job and pay changes, timekeeping, benefits administration, and offboarding.
• Partner with HR and business stakeholders to identify process gaps, inefficiencies, and compliance risks; recommend and implement improvements.

Data Management, Reporting & Analytics (Expanded Technical Focus)

• Configure and maintain UKG Pro and WFM functionality to accurately reflect approved HR and workforce processes.
• Design, build, validate, and maintain standard and ad hoc reports and dashboards supporting HR operations, Total Rewards, Payroll, and leadership.
• Support compliance, regulatory, and audit reporting (e.g., EEO, ACA, payroll/time audits) with accurate and well‑documented data.

Benefits Process & System Support (Secondary Focus)

• Support HR benefits processes including enrollments, qualifying life events, eligibility reviews, and open enrollment.
• Provide benefits‑related data analysis, reporting, audits, and reconciliation support.
• Support benefits‑related reporting and carrier data validation.

Must communicate effectively both verbally and in writing; work outcomes must meet and / or exceed productivity and quality standards. Must be able to work as part of a cooperative team environment independent of direct supervision; adhere to Company and Department policies and procedures. Performs other projects as needed.

Qualifications

1. Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field (or equivalent experience).
2. 5-7 years of experience in HR operations, HRIS, or a data‑heavy HR role.
3. Demonstrated experience managing HR data, reporting, audits, and metrics using Cognos Analytics, Power BI and advanced Excel
4. Heavy experience in UKG Pro, UKG WFM, and Cognos Analytics

Equal Opportunity Employer