Cannabis Junior Sales Representative (Manhattan & Bronx)

Summary:
Empire Standard NY is seeking a highly motivated Junior Sales Support Representative to join our growing team. This is an exciting opportunity to join a fast-growing and successful organization within the cannabis industry. The Junior Sales Support Representative will work closely with the sales team to support account management, client communication, brand execution, and day-to-day sales operations. This role is ideal for someone looking to grow within sales and develop a long-term career in the cannabis industry.

The ideal candidate is organized, customer-focused, energetic, and passionate about brand building, product education, and supporting client relationships.

Job Responsibilities

• Support Sales Representatives with account management, customer follow-ups, and ongoing client communication.
• Assist with maintaining strong relationships with dispensaries, retailers, and existing wholesale accounts.
• Coordinate and participate in brand activations, in-store demos, vendor days, and promotional events to increase product awareness and customer engagement.
• Provide product education to dispensary staff and clients, including information regarding strains, THC/CBD content, product formats, and packaging options.
• Conduct account follow-ups including reorder reminders, menu updates, inventory checks, and general customer support communications.
• Assist the sales team with outreach efforts, account engagement initiatives, and execution of sales activities.
• Coordinate menus, catalogs, displays, samples, promotional materials, and other brand support assets for accounts and events.
• Support order management processes including entering orders, tracking order status, and communicating updates with logistics and operations teams to ensure timely fulfillment.
• Maintain accurate records in Salesforce and other CRM systems, including updating account notes, tracking tasks, documenting follow-up activity, and maintaining customer information.
• Assist with accounts receivable follow-up and collections efforts under the direction of Sales Representatives or Sales Management.
• Collaborate closely with internal departments including Marketing, Creative, Logistics, Operations, and Accounts Receivable to support account needs and overall customer satisfaction.
• Stay informed about cannabis industry trends, regulations, product updates, and competitor activity to support the sales team and maintain strong product knowledge.
• Adhere strictly to all state and local cannabis regulations, as well as company policies and procedures.

Qualifications

• Prior experience in customer service, retail, sales support, brand ambassador work, hospitality, or related fields preferred.
• Cannabis industry experience or product knowledge is preferred, but not required.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Self-motivated with a willingness to learn and grow within a sales organization.
• Comfortable working independently as well as collaboratively within a team environment.
• Familiarity with CRM systems, Salesforce, or sales tracking tools is a plus.
• Passion for brand building, customer engagement, and relationship management.

Growth Opportunity

This role offers strong growth potential for individuals interested in building a long-term career in sales within the cannabis industry. Successful candidates will have the opportunity to develop account management skills, deepen industry knowledge, and grow into larger sales responsibilities over time.

Compensation

Base salary: $20.00-$30.00 per hour

Benefits

Peak Labor Solutions offers a competitive benefits package that includes:

• Comprehensive health, dental, and vision insurance to support your health and well-being.
• 401(k) retirement plan to help you plan for your financial future.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.