Security Service Technician

Essential Duties & Responsibilities: 

• Install security systems or appropriate devices, dismantle and/or reconstruct equipment as required by customer or the Company.

• Conduct testing and inspection of systems under maintenance agreement.

• Access control/CCTV network troubleshooting

• Respond to and complete system troubleshooting and repairs.

• Make connections and required adjustments as directed, test operation of all components of each system.

• Conduct site surveys upon request of management.

• Keep manuals and all details up to date as changes are advised.

• Report on activities completed, deferred, or requiring further action or material to management.

• Communicate with customers on job status or completion (installation or service).

• Write service and status reports.

• Respond to emergency service calls.

• Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions.

• Ability to work independently on customer sites

• Perform other duties assigned by management.

Education/Qualification: 

• A high school education or equivalent required.

• Some technical school training is a plus.

• Ability to operate hand and power tools.

• Ability to always operate fleet vehicle in a safe manner.

• A CompTIA certification in networking is preferred

• 1 year of security, access control, or CCTV experience required

• Experience in a fast-paced environment with multiple stakeholders.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl.

• Must be able to walk and stand.

• Comfortable reaching, climbing (ladder/stairs) and bending.

• Must be able to verbally communicate via telephone.

• Must be able to lift and/or move up to 60 pounds.

Pay Range:

• $27.00 - $35.00 hourly DOE