Leasing Agent

We are seeking a dynamic and energetic Leasing Agent to join our vibrant team in Wilmington, NC

In this role, you will be the first point of contact for prospective tenants, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in customer service, marketing, and negotiation will help showcase our properties’ best features and foster positive relationships. This paid position offers an exciting opportunity to develop your sales skills, deepen your understanding of multifamily apartment leasing and fair housing regulations, and contribute to creating welcoming communities. If you’re motivated, organized, and passionate about helping people find their perfect home, we want to hear from you!

Responsibilities

• Greet prospective tenants warmly and provide comprehensive property tours to highlight key features and amenities.
• Effectively communicate rental terms, lease agreements, and application procedures while ensuring compliance with fair housing laws.
• Negotiate lease terms with applicants to reach mutually beneficial agreements that meet company standards.
• Market available units through various channels, including online listings, social media, and community outreach efforts.
• Screen applicants thoroughly by verifying income, rental history, credit reports, and conducting background checks.
• Maintain accurate records of all leasing activities, applications, and correspondence within property management systems.
• Collaborate with property management staff to coordinate move-ins, lease renewals, and tenant inquiries promptly.
• Strong collections experience

Skills

• Strong negotiation skills with the ability to close deals confidently while maintaining positive relationships.
• Excellent marketing abilities to attract prospective tenants through creative outreach strategies.
• Multilingual or bilingual proficiency (Spanish) is preferred to serve diverse communities effectively.
• Exceptional customer service skills with a friendly and professional demeanor.
• Knowledge of sales techniques combined with a thorough understanding of fair housing regulations and property management practices.
• Familiarity with real estate law and legal documentation related to leasing processes.
• Strong organizational skills for managing multiple applications and maintaining detailed records efficiently.
• Previous experience in multifamily property management is preferred to ensure smooth operations.

Join us in creating vibrant communities by connecting people with their ideal homes! This role offers a rewarding environment where your communication skills, sales expertise, and passion for service can truly shine.

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Work Location: In person