IT Infrastructure Supervisor

Robert Half is seeking an IT Infrastructure Supervisor on behalf of our client in Madison, WI. This is a hands-on leadership role responsible for overseeing a team of infrastructure professionals while contributing to the design, support, and improvement of the organization's technology environment.

The ideal candidate brings a combination of technical expertise, leadership experience, and a passion for developing team members while driving operational excellence.

What You'll Do

• Lead, mentor, and develop a team responsible for infrastructure and operational support.
• Manage team priorities, project assignments, and day-to-day workload.
• Serve as an escalation point for complex technical issues and critical incidents.
• Support and improve server, network, cloud, and infrastructure environments.
• Drive automation, system reliability, and operational efficiency initiatives.
• Oversee monitoring, incident response, disaster recovery, and business continuity efforts.
• Participate in infrastructure projects, upgrades, and technology improvements.
• Help establish standards, processes, and best practices across the IT environment.
• Collaborate with leadership and technical teams to support organizational goals.
• Participate in hiring, onboarding, performance management, and career development activities.