IT Manager
•Today
| Estimated Pay info | Based on similar jobs in your market$50 per hour |
|---|---|
| Hours | Full-time |
| Location | Gatlinburg, TN Gatlinburg, Tennessee open_in_new |
About this job
Job Description
Job Description
IT Manager
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Position Overview
The IT Manager will lead the organizations technology strategy and operations, ensuring reliable, secure, and scalable IT infrastructure that supports business goals. This role combines strategic planning, hands-on technical leadership, and team management to oversee networking, cabling infrastructure, database systems, cybersecurity, and day-to-day IT services. The Director of IT will partner with business leaders to drive digital initiatives, improve operational efficiency, and maintain compliance and resiliency.
Key Responsibilities
- Develop and execute the IT strategy and roadmap aligned with business objectives, driving innovation and continuous improvement.
- Manage all IT operations including network infrastructure, cabling and cable management, data center/hosted services, and end-user support.
- Design, deploy, and maintain networking solutions using Cisco and Meraki platforms; ensure optimal performance and reliability.
- Oversee SQL database administration practices and collaborate with DBAs and developers to ensure data integrity, performance tuning, backup, and recovery processes.
- Lead planning and implementation of structured cabling projects, upgrades, and repairs to support current and future connectivity needs.
- Establish and enforce IT policies, standards, and procedures for security, change management, and incident response; maintain regulatory and compliance requirements.
- Develop and maintain disaster recovery and business continuity plans, conduct regular testing and improvements.
- Manage vendor and service provider relationships, negotiate contracts, and oversee procurement for hardware, software, and services.
- Prepare and manage the IT budget, forecast expenditures, and identify opportunities to reduce cost while improving service delivery.
- Recruit, mentor, and lead IT managers, engineers, and support staff; foster a collaborative, high-performance team culture.
- Drive cross-functional projects and serve as a trusted advisor to senior leadership on technology risks and opportunities.
- Monitor KPIs and service-level metrics; continuously optimize processes and technology to improve uptime, security, and user satisfaction.
Qualifications
- Bachelors degree in Computer Science, Information Technology, or related field; advanced degree preferred.
- 8+ years of progressive IT leadership experience, including prior roles as IT Manager or IT Director.
- Proven hands-on experience with enterprise networking and connectivity, including Cisco and Meraki platforms.
- Experience designing and managing structured cabling (cable/CAB) infrastructure and related projects.
- Strong SQL skills and experience with database administration, performance tuning, backups, and recovery.
- Demonstrated expertise in cybersecurity, incident response, and regulatory compliance frameworks.
- Experience with IT budgeting, vendor management, and contract negotiations.
- Excellent leadership, communication, and stakeholder management skills with the ability to translate technical concepts for non-technical audiences.
- Relevant certifications preferred (e.g., CCNA/CCNP, Cisco Meraki Certification, ITIL, PMP, Microsoft SQL certifications).
- Proven track record of delivering large IT projects on-time and within budget, with strong problem-solving and organizational skills.
Benefits
- Health
- Dental
- Vision
- 401(k)
- Paid time off
- Employee Discount
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
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Full-time Jobs Part-time Jobs Seasonal Full-time Jobs Posting ID: 1265982661 Posted: 2026-06-04 Job Title: Manager