IT Support Specialist I
•Today
| Estimated Pay info | Based on similar jobs in your market$40 per hour |
|---|---|
| Hours | Full-time |
| Location | Tulsa, OK Tulsa, Oklahoma open_in_new |
About this job
Job Description
Job Description
**This position is fully on-site based out of our Headquarters in Tulsa, OK**
Job Description:
Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.
Job Duties:
- Act as primary customer contact for incoming technical issues
- Gather required information and log into ticketing system
- Implement known solutions from Helpdesk Support Center
- Processes common workflows
- Escalate incidents beyond tier 1 support
Qualifications:
- Education: A+ Certification Preferred
- Experience: 1+ years of relevant experience
- Familiarity with Autodesk products is a plus
- Required Skills: Technology Savvy, Keyboarding, Troubleshooting, Customer Service
- Recommended Skills: Microsoft Office Proficiency, Naturally Organized
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1266235695 Posted: 2026-06-18 Job Title: Support Specialist
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