Customer Care Representative

BUILD A CAREER WITH A FAST-GROWING HOME IMPROVEMENT COMPANY

We are one of Florida’s fastest-growing window, door, and roofing companies, helping homeowners upgrade their homes with high-quality, energy-efficient products.

We are hiring a Customer Care & Appointment Specialist to connect with homeowners by phone and schedule appointments for our window and roofing consultants.

This is a great opportunity for a motivated, outgoing phone professional who enjoys speaking with people and building relationships.

WHAT YOU’LL DO

• Speak with homeowners over the phone
• Build rapport and develop customer relationships
• Qualify interest in windows, doors, and roofing services
• Schedule in-home consultation appointments
• Manage and update lead and customer database
• Follow up with potential customers as needed

WHAT WE’RE LOOKING FOR

• 3–5 years of phone-based customer service or outbound calling experience
• Strong communication and phone skills
• Proven ability in lead generation, scheduling, or sales support
• Comfortable working in a fast-paced, goal-driven environment
• Strong organization and database management skills
• Positive, energetic, and professional attitude

COMPENSATION & BENEFITS

• Competitive Base Salary
• Commission + Performance Bonuses
• Career Growth Opportunities
• Long-term position with a growing company

WHY THIS ROLE IS DIFFERENT

• Stable career opportunity (not temporary or seasonal)
• No field work — office/phone-based role
• Clear path for advancement
• High-demand industry with strong earning potential
• Work directly with a fast-growing Florida company

HOW TO APPLY

Please submit:
• Updated resume
• Active phone number

All applicants must complete all screening questions. Qualified candidates will be contacted for a phone interview.