Property Manager

About the Role

Phoenix Property Management Inc. is seeking an experienced Property Manager to oversee daily operations of a residential affordable housing community in Columbus, MS. You'll be a key leader on-site — managing staff, serving residents, maintaining compliance, and keeping the property running smoothly. If you have a background in affordable housing and a passion for community-focused work, we want to hear from you.

Responsibilities

Property Operations

• Oversee daily operations of a residential affordable housing community
• Ensure property appearance, safety, and compliance with company standards
• Conduct regular property inspections and address maintenance or safety concerns
• Coordinate repairs, maintenance, and vendor services

Resident Relations

• Respond to resident inquiries, concerns, and service requests professionally and promptly
• Enforce lease terms and community policies
• Address lease violations and coordinate eviction processes when necessary

Leasing & Occupancy

• Manage leasing activities including marketing available units
• Screen applicants and process background and eligibility requirements
• Prepare lease agreements, renewals, and required documentation

Financial Management

• Oversee rent collection and monitor delinquency reports
• Maintain accurate financial and operational records
• Assist with budgeting and expense tracking

Staff Leadership

• Supervise and support on-site leasing and maintenance staff
• Provide direction, training, and performance oversight
• Foster a professional and team-oriented work environment

Compliance & Documentation

• Maintain accurate resident files and documentation
• Ensure compliance with affordable housing regulations and program requirements
• Maintain organized records related to property operations and resident activity

Requirements

• 2+ years of residential property management experience (required)
• Experience with affordable housing programs — HUD, LIHTC, Section 8, RD, or similar
• Prior experience supervising staff
• Strong customer service and conflict resolution skills
• Experience with rent collection, leasing, and resident relations
• Proficiency with property management software (RealPage, OneSite, or similar preferred)
• Strong organizational and recordkeeping skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Certifications (any of the following)

• Certified Occupancy Specialist (COS)
• Housing Credit Certified Professional (HCCP)
• Certified Professional of Occupancy (CPO)
• Tax Credit Specialist (TCS)
• Accredited Residential Manager (ARM)

Benefits

• Health, dental, and vision insurance — eligible on date of hire
• Life insurance — eligible on date of hire
• 401(k) with matching — eligible after 6 months of employment
• Paid time off