Office Associate

Office Associate

Pay: $15.00 - $20.00+ DOE

Hours: 7:00am - 5:00pm

Location: Twinsburg, OH

The Office Associate is primarily responsible for maintaining the integrity and flow of information within our digital systems. This role focuses on high-volume, high-accuracy data entry and administrative support. Your core mission is to ensure that our ERP system and company records are precise, up-to-date, and organized.

Key Responsibilities:

• Process and enter sales orders and work orders from digital and physical sources into the ERP
• Update system documentation, including adjusting routing steps or updating technical notes
• Regularly audit and update lead times, customer profiles, and vendor contact databases
• Ensure all data entry remains current 
• Perform routine checks in the ERP to verify stock counts and availability
• Draft and place purchase orders with vendors based on established requirements
• Contact customers or vendors to clarify order details, confirm receipt of shipments, or request updated information
• Monitor the general company inbox, sorting inquiries and responding to standard status requests
• Organize and digitize physical paperwork to maintain a streamlined office environment
• Assist in transitioning paper files into the digital ERP/filing system

Key Requirements:

• Exceptional and accurate data entry skills
• Comfortable navigating complex ERP/MRP software and managing data within Microsoft Excel
• A disciplined approach to repetitive tasks, ensuring they are completed thoroughly and on schedule
• Adaptability and Integrity

Candidates must consent to a pre-employment background check and drug screen, and must be able to provide two professional job references.