Client Care Coordinator/Scheduler

Home Care Recharged, voted Best of 352 in Ocala for four consecutive years (2022–2025), is an independent home care provider dedicated to delivering exceptional service, dependable staffing, and outstanding client experiences. We are committed to high standards, strong accountability, and building a team that takes ownership of results.

We are seeking a Client Care Coordinator / Scheduler to join our growing team. This is a full-time salaried position based in Marion County, FL. The role requires strong organizational skills, sound judgment, the ability to prioritize competing demands, and participation in an on-call rotation. As part of a small, service-focused team, occasional shift coverage or field support may be required to ensure continuity of care and operational excellence.

*** Not a remote position***

Responsibilities

• Coordinate caregiver schedules and client visits through the EMR system
• Confirm scheduled visits and proactively address coverage needs
• Serve as a primary point of contact for clients, families, and caregivers
• Conduct client intake and assist with new client onboarding
• Support caregiver recruitment, onboarding, and orientation activities
• Assist with payroll-related functions and timekeeping review
• Participate in the on-call rotation and respond to urgent staffing needs
• Monitor open shifts and develop staffing solutions before service disruptions occur
• Maintain accurate documentation and communication records
• Support daily office operations and other duties as assigned by the Administrator

Benefits

• 401(k) plan with company matching
• Direct deposit through ADP
• Employee discount and benefits program with participating vendors
• Opportunity for professional growth within a fast-growing organization

This Job Is Ideal for Someone Who Is:

• Dependable — follows through on commitments and can be counted on when it matters most
• Organized — effectively manages multiple priorities, deadlines, and changing schedules
• Accountable — takes ownership of outcomes rather than waiting for direction
• Adaptable — performs well in a fast-paced environment where priorities can shift quickly
• People-Oriented — enjoys building relationships and communicating with clients, caregivers, and team members
• Solution-Focused — identifies problems early and works proactively to resolve them
• Professional Communicator — able to communicate clearly, confidently, and respectfully under pressure

Education & Experience

• Min. High School Diploma or Equivalent (Required)
• Minimum 1 year of data entry experience (Required)
• Experience in a fast-paced office, healthcare, staffing, scheduling, or customer service environment preferred
• Experience coordinating schedules, managing deadlines, or balancing multiple priorities is strongly preferred
• Home care, healthcare, or caregiving experience is a plus

Final Statement

This position is best suited for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering exceptional service. If you are highly organized, reliable, and willing to step up when the team or clients need support, we encourage you to apply.

Please note: This is not a traditional 9-to-5 administrative role. Success in this position requires initiative, flexibility, participation in the on-call rotation, and a commitment to ensuring our clients receive the dependable care they deserve.