Property Management Assistant

About the Role

We’re looking for a reliable and detail-oriented assistant to support day-to-day operations for a property management company. This is a hands-on, in-office role focused on keeping things organized, responding to issues, and following through on tasks.

This position is best suited for someone who prefers a steady, structured role and takes pride in being dependable and organized.

About the Company

We are a small, hands-on property management company based in Fort Lauderdale managing a portfolio of residential properties and Airbnbs. Our team operates lean, which means everyone is expected to stay organized, communicate clearly, and follow through on responsibilities.

This is not a corporate environment—things move quickly, and attention to detail matters.

Key Responsibilities

Leasing Support (As Needed)

- Respond to rental inquiries across platforms
- Post and update listings
- Process applications and approvals
- Prepare leasing documents and agreements

Tenant & Office Support

- Answer incoming calls and assist tenants
- Handle tenant concerns and route issues appropriately
- Create notices and tenant communications
- Deliver 3-day notices when required

Maintenance & Coordination

- Assign maintenance requests to vendors/contractors
- Schedule cleanings and coordinate repairs
- Communicate between tenants, maintenance, and management
- Order and organize materials and supplies

Administrative & Financial Tasks

- Enter receipts and post charges
- Make bank deposits (including handling cash/coins)
- Assist with renewals and documentation
- Notarize documents (or be willing to become a notary)

Property Tasks

- Schedule pest control services
- Conduct move-in and move-out walkthroughs
- Help keep operations running smoothly across multiple properties

After-Hours & Short-Term Rental Support

- Occasionally respond to urgent calls or messages after hours
- Assist with Airbnb/short-term rental operations, including guest communication and issue resolution
- Help ensure smooth guest experiences and quick response times when needed

Requirements

- Strong organization and attention to detail
- Reliable and consistent—shows up and follows through
- Comfortable handling multiple tasks at once
- Professional communication (phone, text, email)

- Working vehicle and valid driver’s license
- Basic computer skills
- Willingness to occasionally handle urgent matters outside standard business hours

Preferred Experience

- Experience with AppFolio or similar property management software
- Basic proficiency in Microsoft Excel (data entry, tracking, simple reports)
- Property management, leasing, or office experience
- Notary certification (or willingness to obtain)

Important

This is a steady, in-office support role with a small team. It’s ideal for someone looking for stability and consistency rather than rapid career advancement.