Customer Service Representative - State Farm Agent Team Member
| Verified Pay check_circle | Provided by the employer$22 - $28 per hour |
|---|---|
| Hours | Full-time |
| Location | Redding, California |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $9.45 per hour more than the average pay for similar jobs in your area.
$14.19
$15.55
$25.00
About this job
Job Description
Job Description
We look forward to connecting with you and will send you an assessment to complete later today. In the meantime please read on.
ROLE DESCRIPTION:
As a {{ job.name }} with {{ account.name }}, you have the opportunity to become the best version of yourself and enjoy coming to work. This is not just a job, it’s a career with fun, goal driven and energetic people. You will need to have good attention to detail and customer service skills along with a strong desire to help individuals and families in our community.
Our goal is “to be the best thing on our customer’s worst day”. We do this by making sure or customers have the right insurance protection set up prior to a loss. Our customers want a human connection in this digital world so we work hard to provide both. You’ll not only need to have good people skills, you’ll need have an attraction to technology and even a curiosity about how AI will transform our industry and world.
Our goal is “to be the best thing on our customer’s worst day”. We do this by making sure or customers have the right insurance protection set up prior to a loss. Our customers want a human connection in this digital world so we work hard to provide both. You’ll not only need to have good people skills, you’ll need have an attraction to technology and even a curiosity about how AI will transform our industry and world.
We look forward to connecting with you and will send you an assessment to complete later today. In the meantime please read on.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Get customers digital access to their policies.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
WHY MY AGENCY:
- I will help bring out the best in you.
- We all share in the company’s growth.
- I will pay for your training & licenses.
- We have fun.
- We get to help people!
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1266269766 Posted: 2026-07-19 Job Title: Customer Service Representative