Word Processing Lead Operator

EXPERIENCE WORKING IN A LAW FIRM OR SIMILAR SERVICE INDUSTRIES WILL BE A BIG PLUS

Wednesday-Sunday 8am to 4pm

Summary:

Participate in the development of departmental procedures. Attend on-going training classes. Assist with accurately entering data in the department’s Document Tracking database. Assist with a seamless turnover of workflow instructions from one shift to next.

Essential Duties and Responsibilities:

• Ability to accurately edit/input, scan, convert and format legal documents.
• Ability to take initiative and proactively fill gaps in front desk workload whenever needed.
• Assisting with electronically coordinating workflow to ensure quality document production.
• Excellent written and verbal communication skills across multiple platforms.
• Assisting legal and non-legal personnel, as needed.
• Ability to analyze documents and provide time estimates.
• Ability to handle and facilitate formatting large excel spreadsheets into a printable format.
• Assisting with coordinating detailed distributions of documents.
• Flexibility to cover other WP shifts, as needed.
• Attending on-going training classes to develop proficiency in all applications used by the firm for document production.
• Ability to assist and facilitate creating and editing graphic presentations.
• Ability to assist and facilitate the SEC compliance of PDFs to a PDFA format.

Knowledge, Skills, and Abilities Required:

• Exemplary customer service skills are necessary to communicate effectively and provide information with courtesy and tact, often under tight time constraints.
• Being a team player – able to work well with supervisors, coordinators, word processing operators and other departments.
• Expert knowledge of Microsoft Suite 2010 (Word, PowerPoint, Excel, Visio and Outlook).
• Thorough knowledge of computer equipment and various software packages relating to document processing.
• Ability to organize and prioritize numerous tasks.
• Ability to work independently, including being resourceful and problem-solving.

Education and Experience:

• 3+ years’ experience in a word processing center environment.