Dealership & Machinery Mystery Shopper (Gig Work)

Earn extra money helping top brands evaluate their customer experience!

Do you have an eye for customer service and a knack for details? Intouch Insight is seeking observant Independent Contractors for unique mystery shopping gigs at local equipment and machinery dealerships in your area.

This is fully flexible gig work with no long-term commitments. You choose the assignments that interest you, complete them on your own schedule, and get paid for your real-world feedback.

How It Works:

• 1. Register as a Contractor: Sign up to become an Independent Contractor with us [] to set up your profile and unlock available assignments.
• 2. Browse Available Gigs: Open our mobile app to browse and claim dealership mystery shopping assignments near you.
• 3. Visit the Dealership: Stop by the designated location while posing as an ordinary customer interested in equipment or machinery.
• 4. Evaluate the Experience: * Take note of your first impressions regarding the dealership's exterior and interior setup.
  • Greet and interact with the sales staff, observing if they proactively ask about your specific needs or offer to show/demonstrate the equipment.
  • Pay attention to whether the staff discusses current sales promotions, financing options, warranties, or maintenance programs.
  • Check the showroom and parts area to see if specific machinery and key parts (such as equipment filters) are clearly displayed and in stock.
• 5. Submit & Get Paid: Complete a brief online survey via our app right after your visit to share your overall impressions. You will receive a flat payment for each completed and approved assignment.

What You Need to Get Started:

• Must be 18 years of age or older.
• A smartphone with internet access to upload a location photo and submit reports.
• Strong observation and communication skills to interact naturally with sales representatives.
• The ability to remain completely anonymous while conducting your assignment.

About Intouch Insight

For over 20 years, Intouch Insight has partnered with some of the world’s biggest brands to help them measure and improve the customer experience. We connect companies with a network of Independent Contractors who provide real-time data on customer service, cleanliness, and quality. Through our easy-to-use mobile app, you can browse available mystery shopping gigs in your local area, choose the ones that fit your schedule, and get paid for sharing your honest feedback.

Agreement & Disclaimer: This opportunity is for an Independent Contractor, not an employee. Gigs are available on an assignment-by-assignment basis. There are no guaranteed hours or ongoing employment commitments. Contractors are paid a flat rate per approved assignment and are responsible for managing their own taxes.

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States