Bellperson (On-Call)

As a Bellperson, you will play a key role in delivering exceptional guest service by assisting with luggage, guiding guests, and responding to their needs promptly and courteously. Your responsibilities include: Key Responsibilities: Greet and escort arriving and departing guests to and from their accommodations. Retrieve, transport, and properly store guest luggage according to hotel guidelines. Inspect guest rooms and familiarize guests with room features and amenities. Respond to guest inquiries and requests promptly, professionally, and courteously. Keep management and leadership informed of any relevant guest feedback or operational issues. Ensure timely delivery of messages, faxes, and other communications throughout the day. Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed. Safely operate property-designated vehicles for guest transport, including to local airports when required. Maintain the appearance, functionality, and upkeep of bell equipment and storage areas. Team Member Benefits When you join our team, you’ll enjoy a comprehensive benefits package, including: Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana* Dental & Voluntary Insurance – SunLife* Flexible Spending Account (FSA) – Through WEX 401(k) Retirement Plan – Fidelity, with up to 5% employer match** Employee Assistance Program (EAP) – ComPsych Free Team Member Meals Discounted Parking Property Discounts – Restaurants, Gift Shop, and Spa Paid Time Off (PTO) Program Go Hilton Travel Discounts Tuition Reimbursement Guild Education Program * Medical/Dental coverage begins on the first of the month following 60 days of employment ** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled. Here's what you'll do during a typical day: Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations Maintain equipment standards: Keep bell carts and work areas clean and in good working order |What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of  and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our  to see why we’re more than a great place to stay—we’re a great place to work.  |EOE, including disability/vets