Administrative Assistant

We are looking for an Administrative Assistant to support insurance-related operations in Oriskany, New York. This contract opportunity with potential for a permanent role is ideal for someone who is organized, detail-oriented, and comfortable handling office tasks while communicating clearly with internal teams and external contacts. The role involves reviewing claim and policy documentation, preparing written summaries, and helping maintain efficient daily administrative workflows.

Responsibilities:
• Review workers’ compensation claim files and policy records to gather relevant details for investigative follow-up.
• Prepare clear written documentation covering claim findings, settlement activity, denials, and evaluations of involved individuals.
• Perform a range of administrative support duties to keep office operations organized and efficient.
• Enter, update, and maintain information accurately across office systems and records.
• Answer inbound calls professionally and route inquiries to the appropriate contacts or departments.
• Assist with correspondence, document preparation, and general clerical tasks using standard office software.
• Organize files, reports, and supporting materials so information is accessible and up to date.• Strong verbal and written communication skills.
• Prior office or administrative support experience.
• Proficiency with Microsoft Office applications, including Word and Excel, along with general computer skills.
• Good analytical judgment and the ability to interpret information accurately.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Strong interpersonal skills and the ability to work well with others.
• Ability to work with limited supervision while handling assigned tasks independently.
• Background in Criminal Justice is preferred.