Medical Customer Service (Switchboard)

Let's talk! LHH Recruitment Solutions has partnered with an impressive healthcare company in search of a contract-to-hire Switchboard Operator in the Indianapolis, IN area! What You'll Be Doing

• Receive a high volume of incoming calls from the company's main phone line.
• Connect callers to the appropriate people and locations in an efficient manner.
• Maintain excellent customer service while handling calls from both internal and external customers.
• Utilize multiple resources and systems to access the appropriate information to relay to callers in a swift manner.
• Complete paging requests from physicians and team members as needed.
• Page out to the trauma team for any trauma calls and call out Code Blues on the intercom system at the hospitals.

What We're Looking For

• Minimum 1 year of recent call center or dispatch experience required.
• Ability to provide excellent customer service at all times required.
• Ability to work in a fast-paced environment required.

Work Hours: 2:00 PM to 11:30 PM rotating schedule with alternating weekends (Morning hours during training)

Job Type: Contract-to-hire & 40 hrs/wk

Pay Details: $16.00 per hour

Search managed by: Liam Connery

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.