Software Business Analyst (Healthcare or Pharmacy Exp Req)

We are seeking an experienced Senior Software Business Analyst to support the delivery of business-critical software solutions. This role will serve as a key liaison between business stakeholders and technical teams, ensuring business needs are clearly defined, analyzed, and translated into effective functional requirements. The ideal candidate will have strong analytical capabilities, experience working within software development environments, and the ability to drive projects forward while balancing multiple priorities.

This position will work closely with cross-functional stakeholders, including development and QA teams, to support project execution, monitor progress, communicate status updates, and identify risks or issues that may impact delivery. This role also includes mentoring junior analysts and contributing to process improvements that enhance operational efficiency and business value.

Key Responsibilities:

• Gather, analyze, and translate business requirements into functional specifications for new and existing systems
• Conduct gap analyses between current system capabilities and evolving business needs
• Create documentation such as workflow diagrams, flowcharts, wireframes, and use cases to support development and testing efforts
• Partner with technical teams to review requirements, assess project scope, and identify impacted systems
• Evaluate proposed solutions for practicality, scalability, and ease of implementation
• Develop a strong understanding of internal platforms and system functionality
• Analyze current processes, identify inefficiencies, and recommend process improvement opportunities
• Coordinate regularly with development teams to track progress and resolve roadblocks
• Communicate project status, updates, and timelines to business stakeholders
• Identify project risks and escalate issues as appropriate
• Continuously recommend enhancements to improve system usability and operational efficiency
• Ensure compliance with applicable healthcare privacy and regulatory requirements, including HIPAA

Required Qualifications:

• 8+ years of experience as a Functional Business Analyst or Software Business Analyst
• Proven ability to manage multiple projects and priorities simultaneously while meeting deadlines
• Strong communication and interpersonal skills, with the ability to facilitate discussions across technical and business teams
• Demonstrated leadership and organizational skills in fast-paced project environments
• High attention to detail and commitment to producing accurate, high-quality deliverables
• Strong critical thinking and problem-solving skills, with the ability to adapt to new ideas and technologies
• Experience supporting the design, build, and maintenance of large-scale IT solutions
• Excellent documentation skills with the ability to clearly define technical and business requirements
• Experience creating intuitive UI wireframes and workflow documentation for end users
• Hands-on experience with SDLC tools such as JIRA and Confluence
• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
• Experience in healthcare and/or pharmacy operations required