Database Administrator

We are looking for a Database Administrator to support and strengthen system performance, reporting, and data integrity for a hospitality organization in Greenville, South Carolina. This role partners with teams across the business to improve how database-driven tools are used, resolve technical issues efficiently, and turn operational needs into practical solutions. The ideal candidate brings strong administrative experience, a service-minded approach, and the ability to balance day-to-day support with long-term system optimization.

Responsibilities:
• Partner with internal departments to identify operational needs, translate them into system requirements, and recommend practical database and application improvements.
• Work closely with marketing, development, finance, and other teams to encourage effective platform usage and ensure users are prepared to use available features successfully.
• Monitor application and database performance, coordinate with external vendors when needed, and help manage upgrades and environment health.
• Respond to user support requests related to core systems, troubleshoot issues thoroughly, and escalate complex problems to third-party providers when appropriate.
• Produce reports, extract data, and deliver clear analysis that supports leadership decision-making and business planning.
• Contribute to data governance efforts by promoting accurate records, guiding duplicate resolution, and supporting ongoing data quality initiatives.
• Review existing workflows tied to database-supported systems and develop more efficient processes that improve consistency, accuracy, and user experience.
• Maintain security access, backup routines, and scheduled maintenance activities to protect data and support reliable system operations.
• Document system structures, standards, and definitions to improve transparency and help users better understand available data resources.• At least 1 year of experience in database administration, Tessitura administration, or a closely related systems support role.
• Hands-on experience with Microsoft SQL Server, Azure SQL Database, MySQL, and Microsoft SQL environments.
• Knowledge of database performance tuning, system troubleshooting, and ongoing administrative maintenance.
• Ability to create reports, analyze data, and present findings in a clear and useful way for business stakeholders.
• Strong organizational skills with close attention to detail and a consistent approach to data accuracy.
• Ability to write and interpret technical documentation, specifications, and process materials.
• Effective communication skills and the ability to collaborate with cross-functional teams and external vendors.
• Experience supporting governance, security permissions, or data quality processes is preferred.