Medical Receptionist

We are looking for an experienced and dependable Medical Receptionist to support a busy healthcare office. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily patient interactions, coordinate appointments, and maintain accurate information within the practice management system.

Responsibilities:
• Welcome patients at the front desk, assist with arrival procedures, and ensure a smooth check-in and check-out process.
• Coordinate and confirm appointments while helping maintain an organized daily schedule for the office.
• Respond to incoming phone calls professionally, address routine questions, and direct inquiries to the appropriate staff when needed.
• Enter and update patient demographic details accurately in the electronic medical records system, including eClinicalWorks when applicable.
• Provide courteous front-office support that helps patients feel comfortable and well-informed during their visit.
• Assist with general reception and administrative tasks to keep daily operations running efficiently.• Prior experience in a medical front desk, receptionist, or similar patient-facing administrative role.
• Ability to schedule patients accurately and manage multiple appointments in a fast-paced setting.
• Comfortable handling patient check-in and check-out activities with attention to detail.
• Strong phone etiquette and communication skills when assisting patients and internal staff.
• Familiarity with basic medical terminology used in a healthcare office.
• Experience with eClinicalWorks is preferred, though not required.
• Detail-oriented demeanor with a friendly, dependable, and service-oriented approach.