Casino Surveillance Operator

Job Opening: Casino Surveillance Operator

Job Description

The Cow Creek Gaming & Regulatory Commission is excited to announce a career opportunity for a diligent full-time Casino Surveillance Operator. This position plays a crucial role in safeguarding the integrity of our casino operations and ensuring compliance with all regulatory requirements. Positioned at our vibrant facility, this role is essential in maintaining the fairness and security of gaming experiences through effective monitoring techniques. Please note, this is not a remote job and requires the candidate to be on-site for the duration of their shifts.

Duties and Responsibilities

• Clandestine observation of gaming and non-gaming related activities via the CCTV System.
• Ensures compliance of all Tribal, State, and Federal rules and regulations related to gaming.
• Maintains basic knowledge of all games, casino scams, and advantage play techniques.
• Ability to follow situations utilizing surveillance cameras and equipment.
• Maintains required logs, accurately.
• Monitors resort personnel for compliance with Internal Controls.
• Attend training as required.
• Maintains confidentiality with verbal, written, and electronic information. Limit access to information on a job-related, need-to-know basis.
• Monitors resort personnel for policy and procedure compliance as assigned by the Operations Manager and/or Executive Director.
• Monitors special assignments as assigned by the Operations Manager and/or Executive Director.
• To document any and all events as required and report all unusual or suspicious events or activities to the Operations Manager, Executive Director, and/or Gaming Inspectors as required by the Internal Controls.

Requirements

• High school diploma or GED required.
• Gaming experience is preferred.
• Must be able to obtain a Class III Gaming License.
• Able to identify color and symbol via CCTV system.
• Good math, typing, and communication skills.
• Excellent verbal and written communication skills.
• Literate in basic computer usage.