Intake/Scheduling

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

About the Role:
Join ADDAX HOME HEALTH LLC as an Intake/Scheduling Specialist in Fort Myers, FL, where you'll play a crucial role in connecting patients with the care they need. This position offers an exciting opportunity to work within a dedicated team that values compassion and efficiency in home health care.

Responsibilities:

• Manage incoming patient inquiries and assess their home health care needs.
• Receive referrals, timely check eligibility, respond to referral source with acceptance or decline.
• Promptly obtain private insurances pre authorizations, properly upload documents.
• Schedule appointments for home health services while optimizing staff availability.
• Coordinate with healthcare providers to ensure seamless patient transitions.
• Maintain accurate patient records and update scheduling systems as needed.
• Communicate effectively with patients and their families to provide support.
• Assist in resolving scheduling conflicts and patient concerns promptly.
• Collaborate with interdisciplinary teams to enhance patient experience.
• Manage WellSky Kinnser EMR, request medical records, fax orders, receive and upload documents to the system properly to ensure office workflow to the billing company.

Requirements:

• High school diploma or equivalent; associate degree preferred.
• 1-2 years of experience in healthcare scheduling or intake roles.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office/Adobe and scheduling software.
• Knowledge of insurance processes and medical terminology.
• Ability to work in a fast-paced environment with a positive attitude.
• Commitment to providing compassionate patient care.
• Flexible for possible weekends on call.

About Us:
ADDAX HOME HEALTH LLC has been serving the Fort Myers and surrounding Counties communities, providing high-quality home health care services. Our patients love us for our personalized approach and commitment to their well-being, while our employees appreciate the supportive work environment and opportunities for professional growth.