Dealership Parts Manager - Salem Ford

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, and provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on the service repair order
• Receive payment from retail customers or obtains credit authorization
• Other duties as assigned

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability/Flex/Life
• Growth opportunities