Hotel Front Desk Night Auditor

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation:

$14 - $15 hourly

Responsibilities:

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Make sure every hotel guest has a pleasant stay
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications:

• Experience in the hospitality industry or guest services is preferred, but not required
• Outstanding communication skills and excellent customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Flexible overnight hours are required
• High school diploma or equivalent required; some college preferred

About Company

Retreat Hotels & Resorts is a hotel owner, operator, and management company with a growing portfolio of award-winning properties across the East Coast. We are committed to delivering exceptional guest experiences while creating rewarding career opportunities for our associates.

Our success is built on strong relationships, integrity, and a dedication to excellence in everything we do.

What We Offer

• Competitive pay
• Paid time off
• Health, dental, and vision benefits (for eligible associates)
• Hotel discounts
• Growth and advancement opportunities

Join our team and become part of a company that values its people, supports professional development, and takes pride in serving its communities.