Field Coordinator

Benefits:

• 401(k)
• Training & development

Job Description

Field Coordinator serves as the primary connection between the home care company, referral sources, clients, caregivers, and the community. This position is responsible for coordinating client services, supporting field staff, and ensuring quality care delivery. The ideal candidate is organized, professional, and compassionate.

Essential Duties & Responsibilities

• Conduct client intake visits and assist with care plan
• Monitor caregiver performance and client satisfaction through field visits and follow up calls
• Ensure Caregivers comply with company policies, procedures, and state regulations
• Address scheduling conflicts, call offs, and urgent staffing needs
• Maintain documentation
• Assist with training support for caregivers
• Communicate changes in client conditions
• Support retention efforts for both clients and caregivers

Qualifications

• High School Diploma or equivalent
• Previous experience in home care
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work independently
• Proficient in Microsoft Office and software
• Valid Drivers License and reliable Transportation required

Skills & Competencies

• Relationship building
• Customer service
• Time management
• Problem-solving
• Leadership & teamwork
• Professional communication
• Conflict resolution

Work Environment

• Combination of office and field work
• Frequent travel to client homes

Flexible work from home options available.