(Korean Bilingual) Ocean Import Manager

About the Role

Responsibilities

• Manage end-to-end ocean freight operations for import and export shipments.
  
• Develop and maintain relationships with ocean carriers and trucking companies.
  
• Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.
  
• Ensure compliance with international trade regulations and company policies.
  
• Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.
  
• Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.
  
• Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations.
  
• Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance.
  
• Collaborate with internal teams (sales, warehousing and distribution, trucking, customs) to achieve business objectives.
  
• Manage budgets and control costs related to ocean freight operations.
  
• Identify process improvements and implement best practices to increase efficiency and service reliability.
  

Qualifications

• 7+ years of experience in ocean freight operations, freight forwarding, or international logistics
  
• Prior supervisory or management experience required
  
• Proficiency in ERP platforms and MS Office
  
• Excellent communication, problem-solving and organizational skills
  
• Bilingual in English and Korean
  
• Bachelor's degree in Logistics, Supply Chain Management, Business or a related field (preferred)
  

Compensation

$80,000~100,000

Benefits

• Health, Dental, and Vision PPO Insurance
  
• Life, STD, LTD Insurance
  
• 401(K) Plan
  
• Paid Time Off
  
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
  
• Years of Service Awards
  
• Education Assistant Program (Based on Eligibility)
  

Compensation

$80,000~100,000

Benefits

• Health, Dental, and Vision PPO Insurance
  
• Life, STD, LTD Insurance
  
• 401(K) Plan
  
• Paid Time Off
  
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
  
• Years of Service Awards
  
• Education Assistant Program (Based on Eligibility)