Leasing Consultant

About Company:

The Audubon team is a group of dedicated, resourceful professionals who take a hands-on approach to real estate. We identify, develop, and enhance properties that strengthen communities and create lasting value. With a focus on innovation and smart investments, we work to revitalize neighborhoods and deliver exceptional results for our clients. Our team is committed to providing top-tier service, combining creativity, adaptability, and industry expertise to make a real impact. Whether improving properties or shaping new developments, we strive to build better places to live and invest in the future of our communities.

About the Role:

The Leasing Consultant plays a pivotal role in the real estate and rental industry by serving as the primary point of contact for prospective tenants. This position is responsible for guiding clients through the leasing process, from initial inquiry to lease signing, ensuring a seamless and positive experience. The Leasing Consultant must effectively communicate property features, rental terms, and community benefits to match client needs with available units. Additionally, this role involves maintaining up-to-date knowledge of market trends and property availability to maximize occupancy rates. Ultimately, the Leasing Consultant contributes directly to the financial success of the property by securing qualified tenants and fostering long-term resident satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in leasing, sales, or customer service, preferably within the real estate or property management industry.
• Strong interpersonal and communication skills to effectively interact with diverse clients.
• Basic computer proficiency, including experience with property management software and Microsoft Office.
• Ability to work flexible hours, including weekends and evenings, as needed.

Preferred Qualifications:

• Associate’s or Bachelor’s degree in Business, Marketing, Real Estate, or a related field.
• Experience with CRM systems and advanced property management platforms.
• Knowledge of Fair Housing laws and local rental regulations.
• Multilingual abilities to serve a diverse tenant population.
• Certification as a Leasing Professional (e.g., NALP or similar).

Responsibilities:

• Greet and engage prospective tenants, providing detailed information about available rental units and community amenities.
• Conduct property tours and highlight key features to showcase the value of the rental offerings.
• Assist applicants in completing rental applications and explain lease terms and conditions clearly.
• Perform background and credit checks in compliance with company policies and legal regulations.
• Maintain accurate records of leasing activities, tenant communications, and occupancy status using property management software.
• Collaborate with property management and maintenance teams to ensure units are ready for occupancy and address tenant concerns promptly.
• Follow up with prospective tenants to answer questions and encourage lease finalization.
• Stay informed about local rental market trends and competitor offerings to provide strategic leasing insights.

Skills:

The Leasing Consultant utilizes strong communication and interpersonal skills daily to build rapport with prospective tenants and understand their housing needs. Sales and negotiation skills are essential for effectively presenting rental options and closing leases. Organizational skills are applied to manage multiple client interactions, maintain accurate records, and coordinate with internal teams to ensure unit readiness. Proficiency with property management software and CRM tools enables efficient tracking of leads and lease documentation. Additionally, knowledge of legal regulations and market trends supports compliance and strategic decision-making in leasing activities.