Medical Receptionist TRI Cardio Williamsville - Full-time

Facility:      Trinity Cardio Williamsville

 

Shift: Shift 1

 

Status:     Full Time      FTE: 1.000000

 

Bargaining Unit:     Trinity Medical

 

Exempt from Overtime:     Exempt: No

 

Work Schedule:  Days

 

Hours:         

7:30-3:30 8:00-4:00 8:30-4:30

 

Summary:
The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts.  May take direction from team lead as appropriate.

Responsibilities:

EDUCATION

• High School diploma or GED required

EXPERIENCE

• Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks

KNOWLEDGE, SKILL AND ABILITY

• Strong customer service and telephone skills
• General knowledge of medical insurance, health maintenance organizations and other health care related topics
• General knowledge of medical office procedures and terminology including ICD-10 and CPT coding.
• Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
• Desire and skill to meet the needs of the patient 
• Possesses organization, communication (written and verbal) and time management skills
• Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives.  Can adapt to changing circumstances. 
• Possesses basic mathematical and analytical abilities
• Working knowledge of Electronic Health Record (EHR)
• Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
• Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)

WORKING CONDITIONS: 

ENVIRONMENT

• Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices
• Normal heat, light space, and safe working environment; typical of most office jobs.
• Intermittent exposure to a few unpleasant physical conditions.