Front Desk Agent/Guest Service/Retreat & Events Coordination
•Today
| Verified Pay check_circle | Provided by the employer$18 - $22 per hour |
|---|---|
| Hours | Part-time |
| Location | Soap Lake, Washington |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$20.00
$24.63
$38.22
About this job
Job Description
Job Description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- Opportunity to support wellness retreats and special events
Job Summary
We are seeking a positive, friendly, and highly organized Front Desk Agent & Retreat Coordinator to provide exceptional service to our hotel guests and support our growing calendar of wellness retreats and on‑site events.
We are seeking a positive, friendly, and highly organized Front Desk Agent & Retreat Coordinator to provide exceptional service to our hotel guests and support our growing calendar of wellness retreats and on‑site events.
This hybrid role combines traditional front-desk responsibilities with event coordination tasks, including guest communication, schedule management, vendor support, and ensuring that retreat groups have a seamless, memorable experience.
You will be the welcoming face of the resort and a key support partner for our retreat leaders and event hosts
Responsibilities
- Monitor and maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Event & Retreat Coordination
- Assist with scheduling and preparing retreat itineraries
- Communicate with retreat leaders before and during their stay
- Coordinate room blocks, special requests, and group check‑ins
- Ensure event spaces are prepared and set according to retreat needs
- Support vendors, facilitators, and instructors as needed
- Track retreat details, attendance, and special accommodations
- Provide on‑site support during events to ensure smooth execution
Qualifications
- Friendly, outgoing personality with a service‑oriented mindset
- Familiarity with hospitality or event coordination preferred
- Minimum two years relevant field experience.
- Strong communication and organizational skills
- Comfortable multitasking in a dynamic environment
- Computer literacy and the ability to learn booking/event systems
- Able to lift up to 30 pounds
- Proficient in English; additional languages are a plus
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1266937637 Posted: 2026-06-08 Job Title: Desk