FMLA Coordinator

Clinic in need of temp FMLA coordinator
Monday thru Friday
8 AM - 4:30 PM or 8:30 AM - 5:00 PM

Responsibilities:

• Coordinates with clinical team to obtain correct leave paperwork for the patients and souses for medical, maternity, and paternity leave
• Assess each request, utilizes Epic medical record alongside clinical team to fill out the paperwork correctly
• Works with patients to return paperwork in timely manner
• Responsible for creating systematic process to effectively complete leave paperwork in a standardized and timely manner
• Establish collaborative relationships with our clinical teams, other department coordinators, and the state of Massachusetts
• Customer service: scheduling, including insurance authorizations, payment collections, referrals, patient accounts services, financial counseling, etc.

Requirements:

• Excellent interpersonal and telephone skills, verbal and written
• Knowledge of medical terminology (OB/GYN preferred)
• 1-2 years previous patient service, patient accounts, or patient access experience MUST have some sort
• Knowledge of Epic EMR software
• Strong ability to multitask and think independently
• HSD or equivalent, AS or AA preferred 

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