Debt Collection Specialist

Asset, Discovery & Contact Team Member

Job Opportunity: Asset, Discovery & Contact Team Member

Company: DS Erickson & Associates, PLLC

Employment Type: Full-Time

About the Role: DS Erickson & Associates, PLLC is seeking a driven, detail-oriented Asset, Discovery & Contact Team Member to join our growing firm. This is a critical high-volume role focused on the investigative front-end of consumer collections. You will be responsible for transforming leads into actionable contacts and identifying assets that drive our legal strategy.

This is a "Bridge" Role: We are looking for high-performers. For those who demonstrate exceptional investigative skills, communication skills, and a strong grasp of our workflow, there is a clear career path to transition into a Paralegal role, where you will manage formal legal proceedings and litigation support.

Key Responsibilities

• Skip Tracing: Utilize advanced skip tracing tools and databases to locate consumers and identify verifiable assets.
• Lead Generation: Analyze files, data and leads to generate high-quality contact information for the collection team.
• Discovery & Research: Conduct deep-dive research into employment, property records, and financial backgrounds to determine the viability of legal action.
• Data Management: Maintain accurate, real-time documentation within our case management system.
• Support Capacity: Work closely with the paralegals and attorneys to ensure a seamless hand-off of verified files.

Candidate Qualities & Requirements

• Relevant Experience: Proven background in consumer collections, collection support, or high-volume skip tracing.
• Investigative Mindset: You enjoy "the hunt" and have a knack for finding information that isn't easily accessible.
• Efficiency: Ability to manage a high volume of files while maintaining consistent output of work.
• Communication: Strong verbal and written skills for external communications and internal collaboration and professional documentation.
• Compliance-Focused: A solid understanding of FDCPA regulations and privacy laws.
• Growth-Oriented: A desire to learn the legal side of the industry and eventually move into a paralegal capacity.