Medical Assistant

Job Description

We are seeking a compassionate and detail-oriented Medical Assistant to join a Medication-Assisted Treatment clinic. This role provides both clinical and administrative support to ensure patients receive timely, high-quality care throughout their treatment journey. The ideal candidate is comfortable working with individuals receiving behavioral health and substance use treatment services and is committed to supporting patient recovery in a fast-paced, team-oriented environment.

Responsibilities/ Job Duties:

• Provide administrative and clinical support to ensure efficient patient intake and workflow processes.
• Collect, process, and document specimens in accordance with established protocols and regulatory requirements.
• Obtain and record patient vital signs, reporting concerns or abnormal findings to clinical staff as appropriate.
• Coordinate patient appointments, referrals, laboratory services, and follow-up care.
• Maintain accurate, complete, and up-to-date patient records and documentation in electronic and/or paper medical record systems.
• Assist with inventory management, purchasing, and ordering of medical and office supplies.
• Educate patients on treatment plans, preventive care, and available healthcare resources as directed by clinical staff.
• Coordinate with internal team members and external providers to support continuity of care and patient service needs.
• Participate in team meetings, training programs, and continuing education activities as required.
• Ensure compliance with organizational policies, procedures, confidentiality standards, and regulatory guidelines.
• Perform additional administrative, clinical, and operational duties as assigned.

Minimum Education and Experience Qualification Requirements:

• Medical Assistant Diploma or Certificate
• Current CPR/BLS Certification
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with behavioral health, substance use, or underserved patient populations

Schedule/ Shift: Monday-Friday, 5:00 AM - 1:30 PM, Every other Saturday, 5:00 AM - 9:00 AM (paid at 1.5x overtime rate)

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.