Telecom Support Analyst

Hartwig Staffing has partnered with a local client looking to add a Telecom Support Analyst to their team. Join a great company culture and work with a team of talented technologists! Pay is $90K to $95K plus over time!

What you need to get the job:

• Experience configuring, maintaining and supporting call center application
• Strong data analytics and reporting to provide to key stakeholders
• Ability to create call flow scripts and diagram those in system based on different department needs
• Any scripting or development experience is a plus
• Ability to support call center systems that connects to a complex network

Why you want the job:

• Great stable organization; no layoffs
• Established team and management
• Solid benefits and perks!
• Will get paid overtime for hours worked past 40; typically no more than 45 hours a week