Dispatch Coordinator

EFP is looking for a Dispatch Coordinator in the city of Ontario.

Base pay $20.00 - $25.00 depending on experience. Schedule is to be determined. Must be able to work weekends.

***ONLY apply if you meet the criteria below, please note we're a staffing agency.***

• Managing truck drivers’ schedules and routes
• Scheduling freight to be picked up and delivered
• Providing shipping details to customers
• Reviewing logs of truck drivers
• Documenting all calls, deliveries, routes and times for pickups and deliveries
• Completing paperwork related to shipments, such as invoices
• Handling customer complaints and inquiries
• Negotiating rates and delivery time lines
• Knowledge of trucking regulations and laws
• Understanding of how shipping, trucking and logistics work
• Analytical skills to problem-solve and coordinate difficult situations
• Ability to handle upset customers
• Technology skills, particularly in transportation management software
• Strong organizational and time management skills
• Excellent communication skills to clearly relay information to all involved parties
• Ability to stay calm in fast-paced situations
• Must be bilingual in English and Spanish