Front Desk Receptionist/Patient Services Representative/Registrar

Shifts: Mid day - (1:30 pm - 11 pm) or (2:30pm - 12pm)

Job Summary

The ER Admitting Representative/Receptionist is responsible for supporting patient intake by gathering and entering essential demographic and insurance information. This role ensures accurate record creation, assists with documentation, and provides front-line support to patients and visitors in a fast-paced emergency department environment.

Key Responsibilities

• Interview patients to collect personal, financial, and insurance information
• Enter and maintain accurate patient records within the system
• Verify insurance details and assign appropriate coverage information
• Obtain required consents and necessary authorizations
• Provide assistance to patients and visitors with professionalism and courtesy
• Answer incoming calls and respond to inquiries in a timely manner
• Coordinate with department staff to support daily scheduling needs
• Perform general administrative and clerical tasks as required

Qualifications

• High school diploma or equivalent required
• 1–2+ years of experience in registration, clerical, or administrative roles
• Prior experience in a healthcare setting preferred
• Strong communication and interpersonal skills
• Basic computer proficiency and data entry skills
• Ability to multitask and work efficiently in a fast-paced environment

Work Environment

• Emergency department setting
• Business casual dress code