Digital Marketing (eCommerce) {169995}

Digital Marketing Specialist (eCommerce Search / Site Search Relevance) – Remote (Dublin, OH)
Location: Dublin, OH (Remote)
Schedule: Monday–Friday, full-time, 8-hour shift
Pay: $40.43/hr

We’re hiring a Digital Marketing Specialist to own and optimize on-site search relevance for a high-traffic eCommerce environment. This Digital Marketing Specialist will be hands-on in an enterprise search platform (ideally Coveo or similar) configuring relevance rules, troubleshooting zero-results, and improving search and browse-to-product discovery. If you’ve worked inside a search relevance tool—not just reviewed recommendations—this role is a great match.

Summary

You’ll partner with Product & Search leaders and cross-functional teams to improve customer search experience through relevance tuning, structured testing, clean documentation, and release communication. You’ll translate business needs into concrete search configurations (synonyms, boosts, query rules, redirects) and support delivery through Agile workflows.

Responsibilities

• Manage day-to-day search relevance inside Coveo (or similar enterprise search platform)
• Configure and maintain synonyms, boost/bury rules, query rules, redirects, and ranking strategy
• Investigate and resolve zero-results and poor-result queries; recommend fixes using search analytics and testing
• Support ongoing eCommerce enhancements by documenting decisions and action items from standups/working sessions
• Create and track work in Jira; support discovery and epic/user story creation tied to search improvements
• Coordinate UAT for search changes (test cases, validation, defect tracking, sign-offs)
• Communicate releases and relevance updates to stakeholders; ensure changes are understood and adopted
• Partner with internal teams (product, design, copy/content, analytics, IT) and external vendors as needed

Qualifications

• Hands-on experience managing eCommerce site search relevance in an enterprise platform (Coveo preferred)
• Practical experience with: synonyms, boosts/bury rules, query rules, redirects, zero-results remediation, ranking strategy
• Strong understanding of eCommerce search concepts (search intent, facets/filters, merchandising, taxonomy)
• Experience working in Agile/Scrum teams using Jira; strong documentation and attention to detail
• Comfortable troubleshooting issues, testing changes, and communicating clearly to technical and non-technical partners
• Associate or Bachelor’s degree preferred

Keywords: Digital Marketing Specialist, eCommerce Search, Site Search, Search Relevance, Coveo, synonyms, query rules, redirects, boost bury, ranking, zero results, search analytics, Jira, Agile, Scrum, UAT.